Terms of service

Effective Date: May 16, 2026

Overview

This website is operated by NAMU. Throughout the site, the terms “we,” “us,” and “our” refer to NAMU. By visiting namufootwear.com, using our website, or purchasing something from us, you agree to be bound by these Terms of Service.

Please read these Terms carefully before using our website. If you do not agree to these Terms, you should not access the website or use our services.

Online Store Terms

By using this website, you confirm that you are at least the age of majority in your state of residence, or that you have permission from a parent or legal guardian to use this website.

You may not use our products, website, or services for any unlawful or unauthorized purpose. You may not violate any laws in your jurisdiction, including but not limited to intellectual property laws.

Our Products

NAMU sells recovery footwear and related products. We do our best to display product colors, images, descriptions, sizing information, pricing, and availability as accurately as possible.

However, we cannot guarantee that your device’s display of any color or product image will be completely accurate. Product availability, pricing, and descriptions may change at any time without notice.

Orders and Payments

When you place an order through namufootwear.com, you agree to provide current, complete, and accurate billing, shipping, and contact information.

We reserve the right to refuse, cancel, or limit any order at our discretion. This may include orders that appear to be fraudulent, inaccurate, placed by resellers, or otherwise violate these Terms.

If we cancel or modify an order, we may attempt to notify you using the email address or phone number provided at checkout.

Pricing and Availability

Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product at any time.

We are not responsible for typographical errors, pricing errors, product description errors, availability errors, or other inaccuracies on the website. We reserve the right to correct errors and update information at any time, including after an order has been submitted.

Shipping

Shipping times and delivery estimates are provided for convenience and are not guaranteed. Delays may occur due to carrier issues, weather, fulfillment volume, incorrect shipping information, or other circumstances outside of our control.

For more information, please review our Shipping Policy.

Returns and Exchanges

Returns and exchanges are subject to our Refund Policy. Eligible products purchased directly from namufootwear.com may be returned or exchanged within the timeframe and conditions stated in that policy.

For more information, please review our Refund Policy.

Accuracy of Information

We work to keep the information on our website accurate and up to date, but we do not guarantee that all information is complete, current, or error-free.

The material on this website is provided for general information only and should not be relied upon as the sole basis for making decisions.

Health, Recovery, and Performance Information

NAMU products are designed to support comfort, recovery, and everyday wear. Any content on our website related to recovery, performance, training, wellness, or product benefits is for general informational purposes only.

Our products and website content are not intended to diagnose, treat, cure, or prevent any medical condition. If you have a medical condition, injury, foot concern, or other health-related question, you should consult a qualified healthcare professional.

Third-Party Tools and Services

Our website may use third-party tools, apps, payment processors, analytics platforms, advertising platforms, email providers, shipping providers, or other services to operate our store and improve your experience.

Your use of certain third-party services may be subject to their own terms, privacy policies, and practices. We are not responsible for third-party websites, tools, services, or content.

Third-Party Links

Our website may contain links to third-party websites. These links are provided for convenience only.

We are not responsible for reviewing or evaluating third-party websites, and we do not control or guarantee their content, policies, products, services, or practices.

User Comments, Reviews, and Submissions

If you submit a review, comment, photo, message, feedback, idea, or other content to NAMU, you agree that we may use, edit, publish, display, reproduce, and share that content for business, marketing, or operational purposes.

You agree that any content you submit will not violate the rights of any third party, including copyright, trademark, privacy, or personal rights. You also agree not to submit content that is unlawful, abusive, misleading, obscene, threatening, defamatory, or harmful.

We reserve the right to remove, edit, or refuse any user-submitted content at our discretion.

Intellectual Property

All content on this website, including text, images, graphics, logos, product names, design elements, icons, photography, videos, and website layout, is owned by or licensed to NAMU and is protected by intellectual property laws.

You may not copy, reproduce, distribute, modify, display, sell, or use any content from this website without our prior written permission.

Prohibited Uses

You agree not to use our website, products, or services:

For any unlawful purpose.
To violate any local, state, federal, or international law.
To infringe upon our intellectual property rights or the rights of others.
To submit false, misleading, or inaccurate information.
To upload or transmit viruses, malware, or harmful code.
To collect or track the personal information of others without permission.
To interfere with the security or functionality of the website.
To attempt to gain unauthorized access to our systems, accounts, or data.
To use the website for spam, phishing, fraud, or other abusive activity.

We reserve the right to terminate your use of the website or services if you violate any prohibited use.

Privacy

Your submission of personal information through the website is governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, and protect personal information.

Disclaimer of Warranties

Our website, products, and services are provided on an “as is” and “as available” basis, unless otherwise stated.

We do not guarantee that the website will be uninterrupted, secure, timely, or error-free. We do not guarantee that any results obtained from using the website or products will meet your expectations.

To the fullest extent permitted by law, NAMU disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

Limitation of Liability

To the fullest extent permitted by law, NAMU and its owners, employees, contractors, partners, service providers, suppliers, and affiliates shall not be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of the website, products, or services.

This includes, but is not limited to, damages related to lost profits, lost revenue, lost data, replacement costs, personal injury, product misuse, website errors, service interruptions, or third-party actions.

Indemnification

You agree to indemnify, defend, and hold harmless NAMU and its owners, employees, contractors, partners, service providers, suppliers, and affiliates from any claim, demand, loss, liability, or expense arising out of your violation of these Terms or your violation of any law or third-party rights.

Severability

If any part of these Terms is found to be unlawful, void, or unenforceable, that part will still be enforceable to the fullest extent permitted by law. The remaining portions of these Terms will continue in full force and effect.

Termination

These Terms remain effective unless terminated by either you or us. You may stop using our website at any time.

We may terminate or restrict your access to our website or services at any time if we believe you have violated these Terms.

Changes to These Terms

We reserve the right to update, change, or replace any part of these Terms at any time by posting updates to this page.

It is your responsibility to review this page periodically. Your continued use of the website after any changes are posted means you accept those changes.

Governing Law

These Terms of Service and any separate agreements whereby we provide you products or services shall be governed by and interpreted in accordance with the laws of the United States and the State of California, without regard to conflict of law principles.

Contact Information

Questions about these Terms of Service can be sent to us at:

info@namufootwear.com